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About Us: FAQs

About Us: F.A.Q.s

  • How many children do you serve?
    Over 400 daily, ages 6 weeks to 13 years.
  • Are their parents working?
    Yes. To qualify for state-subsidized child care, the parents must be working or attending school. Operation Breakthrough enrolls children whose parents are not working when there is concern that the children will not have food or might be unsupervised if they are at home. The state does not pay for those children's care.
  • Do you have any open child care slots?
    We fill our enrollment every school year. You can contact our enrollment coordinator for more information at 816-329-5237.
  • Are all the families low-income?
    More than 87% of the enrolled families live below federal poverty guidelines, most far below them. Most are headed by single women in low paying jobs. The average income of our families is $12,898. About 20% of the children are homeless or near homeless. About 10-15% are in foster care or other placements due to abuse, neglect or other family crises.
  • Are your staff members volunteers?
    No. Operation Breakthrough has 130 employees, most of whom live in the surrounding neighborhoods. All the classroom teachers go through extensive training in early childhood care and education and are working toward or have earned associates degrees. The Center does, however, welcome volunteers and offers a variety of options, ranging from holding babies, to reading to preschoolers, to tutoring school-age children, to clerical work.
  • How can I apply for employment at Operation Breakthrough?
    You can send a letter of interest and your resume to Human Resources, Operation Breakthrough, 3039 Troost Ave., Kansas City MO 64109. Check our current job openings page. can be found here.
  • Where does your funding come from?
    Less than 40% comes from government sources - city, state and federal. Grants from foundations and corporate and individual donations make up the rest. Without private support, Operation Breakthrough would be unable to offer its many social service programs, such as play therapy, dental and medical care and parenting education.
  • Is Operation Breakthrough affiliated with or supported financially by the Catholic church?
    No. Operation Breakthrough has no religious affiliation. Individual churches and temples throughout the community support Operation Breakthrough, however, with gifts of volunteer time, goods or funding.
  • How old is Operation Breakthrough?
    Operation Breakthrough began in 1971 when a group of working-poor parents in the central city voiced their need for child care to Sister Corita Bussanmas and Sister Berta Sailer. Together, they incorporated Operation Breakthrough as a not-for-profit agency. The center has been located at 31st and Troost, in a former JC Penney store, since 1981.
  • Do you have a wish list of items the center can use?
  • What if I want to have a fundraiser for Operation Breathrough?
    We have more detailed answer here.
  • Do I need to call ahead when delivering donated items to Operation Breakthrough?
    Operation Breakthrough is always in need of new and used goods for our children and their families. Small donations, such as children's clothing and housewares, can be dropped off at the Center. Hours for donations are 12:30 - 3:30 M-F. When you arrive, please call 816-365-6974 to coordinate bringing in your donations to us. If you would like to donate larger items please call (816) 365-6974 for information on where our warehouse is located and hours of operation. Please do not drop items at the front desk.
  • Can you come to my home and pick up furniture or appliances that I want to donate?
    We ask that you please not drop off any large items at the center. If you call (816) 365-6974 and leave a message, someone will contact you within 48 hours concerning your items.
  • Can my child fulfill community service requirements by volunteering at Operation Breakthrough?
    Yes. If your child is younger than 14, we require a parent to accompany him or her while here. For further information please see the volunteer portion of the website or contact Destiny Hritz at (816) 329-5233 or email her at
  • How can I help?
    You can come and tour Operation Breakthrough and bring friends and family with you. You can donate used children's clothing, furniture and household items. You can collect items for our food pantry, such as peanut butter, hearty soups, cereal, toiletries or disposable diapers. You can make a monetary donation in honor of a friend's birthday or in memory of a loved one. You can make us aware of opportunities to receive financial support for the children through your company, faith community or civic group. You can volunteer to rock babies, solicit items for our annual silent auction, enter data in the computer or become a mentor for a child who needs a friend. And much more! Every contribution of time, goods or funds makes a difference for our children.

Operation Breakthrough - St. Vincent's Family Service Center
3039 Troost, Kansas City MO 64109 816-756-3511 Home  |   About Us  |   Help Us  |   News  |   Events  |   Contact Us  |   Make a Donation  |   Site by SPIDERtel

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